RETURN POLICY
If any of the above conditions are not met, davidnaman.com reserves the right to refuse the returned goods and to ship them back to the customer at the customer's expense. We will inspect the product for quality and issue a refund only if it meets the return policy conditions.
HOW TO MAKE A RETURN
You can request a return on davidnaman.com completely independently. Follow the instructions below:
1 - First log in to your account - CLICK HERE
2 - Complete the Login
3 - Select the Order
4 - Choose which products to return and indicate the reason for each product.
Your request will be processed by our operators. After approval, you will receive the return shipping label by email.
*Returns are the customer's responsibility. Return shipping costs will be deducted from the refund amount. The refund will be made using the same payment method used once the goods arrive at our logistics center.
PRODUCT CARE POLICY
Do you need assistance?
Contact our Customer Service using our contact form. The service is available from 10:00 AM to 6:00 PM, Monday to Friday. Or, if you prefer, open a ticket in the dedicated section.
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All purchases can be returned within 14 days of receiving the order. The right of withdrawal applies to certain products and services listed in Article 55 of Legislative Decree 206/2005 (Consumer Code).
You can request a return completely independently. Follow the instructions below:
1 - First log in to your account - CLICK HERE
2 - Complete the Login
3 - Select the Order
4 - Choose which products to return and indicate the reason for each product.
Your request will be processed by our operators. After approval, you will receive the return shipping label by email.
*Returns are the customer's responsibility. Return shipping costs will be deducted from the refund amount. The refund will be made using the same payment method used once the goods arrive at our logistics center.
Return shipping costs are the responsibility of the customer. Please note that the customer is responsible for the return until the package reaches our premises. Please note: shipments outside Europe are Delivery Duty Unpaid (DDU). This means that the final price does not include any import taxes or customs clearance fees. The customer will be responsible for paying these fees. Please contact your local customs office for further information.
Items must be returned in the same condition as they were originally sent, neatly packaged and with the tags still attached.
- Returned items must not have been worn, washed, or altered in any way. Shoe soles must be in perfect condition and show no signs of wear.
- Items must be returned with all original tags, packaging, and other accessories (dust bags, garment covers, etc.) received in the package.
- Shoes and accessories must be returned in their original packaging, which must not be damaged, altered, or used.
Do you need assistance?
Contact our Customer Service using our Ticket. The service is available from 10:00 AM to 6:00 PM, Monday to Friday.